Frequently Asked Questions.
Custom LED neon sign; LED flexible neon light; Advertising products; Installation and after sale service
We are the manufacturer.
- Stable partnership with world-class chip suppliers, Samsung, Epistar and Sanan, high quality light source and delivery time could be guaranteed.
- Larger size LED chips packed into LEDs to provide big current for strips which has higher luminous flux and long life expectancy.
- Single Bin selected to keep color consistency for each order.
- Silicone tube adopted which is no harm substance, friendly to kids, anti-aging, eye protection.
- Acrylic backboard we use is supplied by Mitsubishi. It’s of high transparency.
- Lead-free HASL technique is adopted to protect the environment and stabilize the welding pots.
You won’t regret if buy from us, you’ll get what you pay for.
- Professional solutions provider for all kinds of commercial and residential projects;
- Order production will be strictly implemented according to the drawing;
- We offer free design service;
- Inventory preparation for regular items;
- Priority for production of urgent order;
- Final Inspection before shipment;
- Free replacement for defective in warranty period;
- Instant response less than 12 Hours.
Yes, we accept drop shipping. We will send the pictures of the sign for your confirmation; And send the sign by official express with your company name as shipper.
Our products are certified with CE, RoHs.
T/T, PayPal, Western Union.
Production time: 5-7 days
Delivery time by express: 4-5 days
Priority for production of urgent order available.
Our warranty for custom-made neon sign is 1-3 years depends on different grade of neon sign. Regarding as more details of warranty, please refer to the “Warranty Statement”