Frequently Asked Questions.

Custom LED neon sign; LED flexible neon light; Advertising products; Installation and after sale service

  1. Stable partnership with world-class chip suppliers, Samsung, Epistar and Sanan, high quality light source and delivery time could be guaranteed.
  2. Larger size LED chips packed into LEDs to provide big current for strips which has higher luminous flux and long life expectancy.
  3. Single Bin selected to keep color consistency for each order.
  4. Silicone tube adopted which is no harm substance, friendly to kids, anti-aging, eye protection.
  5. Acrylic backboard we use is supplied by Mitsubishi. It’s of high transparency.
  6. Lead-free HASL technique is adopted to protect the environment and stabilize the welding pots.

 You won’t regret if buy from us, you’ll get what you pay for.

  1. Professional solutions provider for all kinds of commercial and residential projects;
  2. Order production will be strictly implemented according to the drawing;
  3. We offer free design service;
  4. Inventory preparation for regular items;
  5. Priority for production of urgent order;
  6. Final Inspection before shipment;
  7. Free replacement for defective in warranty period;
  8. Instant response less than 12 Hours.

Yes, we accept drop shipping. We will send the pictures of the sign for your confirmation; And send the sign by official express with your company name as shipper.

Our products are certified with CE, RoHs.

T/T, PayPal, Western Union.

Production time: 5-7 days

Delivery time by express: 4-5 days

Priority for production of urgent order available.


Our warranty for custom-made neon sign is 1-3 years depends on different grade of neon sign. Regarding as more details of warranty, please refer to the “Warranty Statement”

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